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Stop n go traffic, heavy rainstorm, light turned green but jeep stopped abruptly. I kissed bumper. But 10yr old vehicle's bumper rusted and didn't hold up to 2mph cotact. No contact from adjuster 6 weeks then policy renewal raised my premium 77%. Missed date to appeal merit rating system. Clean record 20+ yrs. Huh? Asked to see THEIR appraisal but told no. Didn't see any damage other than dimpled plastic bumper corner.

How can I appeal this? No way there was enough damage to warrant raising my premiums an extra $353 for next 3 years...old bumper$200 max.Agent originally told me no police report necessary. No damage to my front bumper. It was a Boston tap already.not happy with lack of communication between agent and claims rep. Missed deadlines due to lack of communication. Why no depreciation considered?

Monetary Loss: $1050.

Location: Burlington, Massachusetts

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