Product: Commerce Insurance Auto Claim Clear all filters (7 of 7 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
After being rear ended in my truck, I brought the auto to commerce insurances third party adjusters Advanced appraisal. Although the rear bumper sustained the impact there were other areas of damage that the adjuster refused to acknowledge. For example, they would not...
Read more
1.0
Product
Commerce Insurance Auto Claim
I didn't like
  • Customer service
  • Claims processing
#1076723
Reply to reviews
Whether you are filing a claim or responding to one, this has to be the worst company ever.Here's the story; I was backing out of a space, already in motion, but I couldn't yet see past the car next to me. This kid was riding too close in the line-I hit the brake as...
Read more
1.0
Product
Commerce Insurance Auto Claim
I didn't like
  • Poor service
#1066843
Reply to reviews
I was with this insurance company for twenty years the one time I claimed an auto claim they denied me. Come to find out they had taken my daughter off my policy without telling me. I would think this should have been discussed with me. Then they sent a letter to my...
Read more
1.0
Product
Commerce Insurance Auto Claim
#1054989
Reply to reviews
The absolute worst company they will do anything to not pay a claim my wife had full ins backed into a tree in our driveway late at work one night they said they needed her phone records she has a prepaid phone it's a major pain in the *** to get phone records . They...
Read more
Anonymous
Anonymous

Yes they are dishonest and rude and will do and say anything not to pay out a claim

1.0
Product
Commerce Insurance Auto Claim
#971484
Reply to reviews
A commerce insurance customer hit my car it was there fault. Commerce then sent me the appraisal and a list of repair shops along with an emailed brochure of what to do next. On the brochure there was a paragraph about if you take it to a non commerce approved shop...
Read more
1.0
Commerce Insurance Ludlow, Massachusetts
Product
Commerce Insurance Auto Claim
#940806
Reply to reviews

Commerce Insurance Auto Claim Review

#938315
Was involved in an accident with a driver who is insured with commerce. I was not at fault. My car is totaled. I've been getting nothing but the run around from this company. It's always "I'm going to transfer you to so & so." It's been a few days, they still haven't put me into a rental vehicle to get to and from work. The service representatives (for the most part) have been rude & unpleasant.
Comment
Show

Commerce Insurance Auto Claim Review

#914757
1.0
Details
Horrible customer service. I was rear ended by ANOTHER COMMERCE INSURANCE CUSTOMER. I have a perfect driving record and have been a loyal customer for several years. It took a long time to get my vehicle appraised and got no assistance with a rental vehicle. They are horrible. I will not be renewing my policy with them and have also filed a complaint with the Ma Dept of Insurance.
Comment
Show
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website